customer journey

Is your customer journey creating an exceptional customer experience?

Is your customer journey creating an exceptional customer experience? Customer experience and customer-centric organisations are the hot topics at the moment.  We've all been on the receiving end of…

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Why Blog?

Why Blog? Why Blog? What questions do I need to ask when embarking on my first Blog? Why? Will I have time? Who wants to read it? What will I blog about? How often do I need to blog? How will it…

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